FAQs on your property website

    How to Manage FAQs on Your Property Website

    Our FAQ feature makes it easy for hotels to display frequently asked questions directly on their property website. FAQs are managed from the RunHotel Admin Panel, and any updates made there will automatically reflect on your live website. This feature is SEO-optimized, meaning your FAQ content can help improve your website’s visibility and search engine ranking.

    Benefits of FAQs

    • Improve Guest Experience: Answer common questions directly on your website, reducing repetitive queries.

    • SEO Advantage: Each FAQ entry is indexed by search engines, improving your chances of ranking higher.

    • Easy Management: Add, edit, or remove FAQs anytime from the admin panel without technical knowledge.

    • Categorised Content: Organise FAQs into categories for better navigation and clarity.


    How to Add FAQs


    1. Log in to your RunHotel Admin Panel.

    2. Go to the Website > FAQ section.

    3. Click Add New Category for FAQ if you have not created one yet.

    4. Then click on Add FAQ and enter the following details:

      • Category – Select a category (e.g., Booking, Payments, Policies).

      • Title – The question (e.g., What is your check-in time?).

      • Content – The answer or explanation.

    5. Click Save.

    Your FAQ will instantly appear under the correct category on your property’s website.

    How to Edit or Delete FAQs

    • To edit, click on the edit icon in front of the FAQ from the list, update the details, and save.

    • To delete, click on the delete icon on the FAQ and remove it. Changes are reflected in real time on your website.

    SEO Tips for FAQs

    • Write clear, guest-friendly questions.

    • Use natural keywords in your answers.

    • Keep answers concise but informative.

    • Add categories for better organization and search indexing.

    Example

    Category: Booking
    Title: What time is check-in?
    Content: Check-in starts from 2:00 PM. Early check-in may be available on request, subject to availability.

    ✅ With this feature, you can ensure that your guests always have easy access to accurate information while also boosting your website’s SEO ranking.

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