Housekeeping – Frequently Asked Questions (FAQ)
1. What is Housekeeping?
Housekeeping is the system that ensures rooms are prepared for the next guest after a checkout. Once a guest checks out, the room is automatically assigned for cleaning, repair (if needed), and inspection. After these tasks are completed and the room passes inspection, it is marked as ready to checkin.
2. Where do I manage the Housekeeping?
- Navigate to RunHotel admin dashboard, "Operations" > "Housekeeping".
3. How do I invite Housekeeping member?
Click the Add Member button to send an invite and add a new team member to the housekeeping team as a cleaner, inspector, electrician or repair staff.
4. How do I create task for a room?
While adding a cleaning task, make sure to fill in the title, room number, assign it to a staff member, and include any relevant notes.
-This task will appear in the Cleaning section and can be moved from 'To Do' to 'Done' by the assigned staff member
-After a cleaning task is marked as 'Done' by the assigned staff member, it is automatically forwarded to the Inspection section for review.
5. How do I check logs for a room?
Click View Details to view the activity logs.